You Asked... Elevation FAQ:

Who is this training aimed at?


This training is designed for all Canadians. No medical background is required. Participants for ALL courses must be 18years of age at the time of training.

How will I use this course?


By successfully completing this training you will be better equipped to have productive conversations about mental health and substance use, bridging the gap between crisis and professional support.

Does it work?


It has been proven that one of the best indicators for mental health recovery is early intervention with professional support. MHFA is designed to be the first step in seeking professional help for mental health.

How long is the course?


Certification takes 12hours, usually offered over two days.

Will I need to be recertified?


At this time there is no set recertification schedule. It is recommended to take a refresher class every 3 years.

Do you offer scholarships?


YES! We are happy to work with our clients to develop training strategies that work within their budgets.

What should I bring to the course?


All you need for your Mental Health First Aid training is a notebook, pen/pencil and maybe a highlighter. All other materials are provided. 

Do I need my laptop?


Laptops or tablets are not recommended for the course. 

Exceptions can be made for participants who require technology as part of their accessibility needs for the training.

What about food?


Unless otherwise stated in the course description, participants are responsible for their own food and beverages while in Elevation training sessions. Snacks and beverages are permitted in the classrooms. Please be advised that no heating, cooling or cooking facility is availabl.

What if I can’t attend the full training?


We understand that sometimes things come up and you’re not able to attend both days of the course. A reasonable effort will  be made to fit you into another training program within 6 months (this could involve traveling to another workshop at a different location than the original training). Refunds will not be issued for partial attendance.

Please note that missing portions of the course for whatever reason will result in an Incomplete and no certification will be awarded.

I registered but changed my mind, how do I get a refund?


If you have signed up for a course and need to cancel for any reason, a full refund will be issued up until 5 days prior to training. The payment is refunded in the same way it was made (credit card, pay pal, gift certificate).

Other Questions for the Elevation Mind Aid Team?


If your question hasn't been answered here, or for additional information, please use the Contact Us form below and we will get back to you shortly.

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Elevation Mental Health First Aid